Sussex Tile Outlet were really helpful and let me borrow a full tile for a few days so I was confident in my choice of tile. My order was available on time and I'm really pleased with the final result.
What Customers Say About Our Tiles and Service
We’re proud of the service and quality we provide, and our customer reviews reflect the experiences of homeowners, renovators and professional tilers who have trusted Tile Outlets with their projects.
All reviews shown below are collected from real customers and help others shop with confidence.
Customer Reviews
Overall rating: 4.7 / 5 from 96 reviews.
Great tiles!
Hard to find but worth the effort works best with dark brown epoxy grout.
Very happy with the customer service and product.
Love it
I was absolutely delighted with the quality of the tiles and they look stunning! I have received lots of compliments!
Aulla Blanco Floral Pattern Porcelain Hexagonal Tile 23x27cm
Tiles look lovely very pleased .
Great tiles. Delivered on time
Loooove the tiles there stunning photo dont do them justice. Quick delivery and amazing response time thank you so much guys well definitely recommend to all of our customers xxx
All good
The tile order process was easy and the staff very knowledgeable and communicative when I had queries. Very please with the tiles and service received
Fantastic tiles. Great effect now but yet to be grouted
I recently had these 60x60cm tiles laid in my kitchen and I’m absolutely delighted with the result. The quality is excellent, the finish is clean and modern, and they’ve completely transformed the space. These photos show exactly how they look once installed — stylish, durable, and even better in person. Highly recommend to anyone considering them!
Brilliant tiles lovely quality. Efficient service. Not yet finished but thrilled with the effect
5 star service all round. Managed to source tiles to match/ extend wall tiles that had been up 10 years. Despite trying local tile outlets couldn't get them but Tile Outlets came through with exact same tile and it works really well. Speedy, friendly courteous service. Highly recommended.
The tiles are beautiful, there were 7 different patterns and I had lots of fun laying them all out to design the feature wall in our shower. They have a beautiful smooth texture and add that “luxe” look to the bathroom. They weren’t too difficult to fit, they snapped well on the tile cutter and we had enough leftovers to be able to do our windowsill with them too!
Beautyful, stones & glass & marble material tiles. Very easy to install. So.e of the tiles were damaged when we open the packaging so we contacted the supplier and they assisted politely. Generousluly they sent us two full tiles for free to cover the damage pieces. My kitchen looks amazing
We were let down at short notice by a well known tile supplier but fortunately we were able to find the exact tiles in the quantity required, super quick delivery and at a more competitive price. Very good customer service thanks to Aidan
All the tiles have a slightly different colour finish which leads to a nice 'textured' finish. Work well in all of bathroom
Placed an order for some kitchen tiles and we couldn’t be happier with the quality and pricing. The service was excellent, with particular praise to Coby for his outstanding customer care, transparency and efficiency throughout. Will be back for sure!
Really nice tiles. Good service.
Nice tiles. Good value. Extremely helpful staff, particularly Aiden. Thank you.
Thank you but colour match was not quite what I was looking for.
Great service and managed to find a close match to what I needed
Order was sent to the wrong address. Despite multiple attempts to explain it had not arrived, I was told to wait. A kind neighbour saw the package outside her house, and actually walked to my house and brought them to me. Customer service was unhelpful and if it were not for that lady I wouldn't have the package.
Tiles are ok. For a cheap tile. Glaze is a bit thin as is on most. Cheaper tiles. ESP from. Far east. . Fairly flat not as bent n warped as Turkish. Ones normally are ! Colour. Ok Damage and chip. Easily tho. Overall. Good value.
Great customer service :)
lovely tiles brilliant finish
Very pleased with the tiles. Top quality, none were damaged on receipt. 5 stars :)
Quick dispatch and delivery Well package and a couple of extra tiles sent with my order 5*
Good quality excellent customer service would use again
The team were exceptional at every stage of the process. Friendly, fast and efficient. Products were perfect. Highly recommend.
Was such a good company to deal with. Delivery company broke some tiles. They were replace with no issues and were replaced immediately. So thank you very much love the tiles
I am going to order some soon .
Really helpful - they went out of their way to deliver my tiles directly to my house. Many thanks, Alex
Really happy with the tiles and the customer support from Paddy was first class
Scapestone Hakau Grey Slate Split Face Wall Cladding 15x60cm
Best customer service for ever! The delivery was very fast. I ordered tiles for the second time, when I discovered than I hadn't ordered enough the firs time and it was delivered to Scotland the next day! They also answered my phone calls promptly. I was very pleased. Thank you very much.
wanted to match previously laid tiles in Kitchen. These are ok but not a perfect match
Sample never arrived so I can't say it went well really and I am fed up now with being bugged to do reviews
Nice tile